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Job Title
Marketplace Operations Specialist
Silver City, Pasig, Philippines
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Job Description

Welcome to Pioneer Square Brands, a dynamic and innovative company at the forefront of the consumer goods industry. Committed to delivering high-quality products, we take pride in our dedication to excellence, creativity, and customer satisfaction. With a diverse portfolio featuring renowned brands (Brenthaven, Gumdrop, and VAULT), our mobile technology accessories ensure our customers achieve successful technology deployments. Our team comprises passionate individuals united by a shared vision to shape the future of our industry. If you are seeking a challenging and rewarding position in a fast-paced environment where your ideas are highly valued, join us at Pioneer Square Brands and become an integral part of our exciting journey.


Our Mission: To become the leading global provider of rugged technology accessories for classroom and enterprise environments.


Our Core Values:

  • Bring Passion Everyday
  • Be Genuine and Respectful
  • Execute with Excellence


Pioneer Square Brands has a global footprint with office locations in High Point NC, Manila Philippines, and Shenzhen China.


We are actively looking for highly motivated and energetic professionals with a positive attitude who desire to be part of our growing team. Competitive salaries and benefits, including profit sharing, await the successful candidate.


Marketplace Operations Specialist

Job Description:

  • Respond promptly and effectively to customer inquiries, product reviews, and negative feedback.
  • Implement and manage promotions to drive sales.
  • Create and maintain product listings to enhance visibility and sales performance.
  • Troubleshoot listing and inventory issues to ensure smooth operation of the marketplace.
  • Initiate and oversee cases related to product listings and inventory management.
  • Monitor and maintain account health metrics to ensure compliance and performance.
  • Collaborate closely with the Order Management Team and Demand Planning to ensure seamless processing of orders and effective inventory planning and allocation.
  • Strategically plan and forecast inventory, considering lead times and demand trends.
  • Regularly evaluate inventory levels to maintain optimal stock availability while minimizing excess inventory.
  • Validate inventory counts, locations, and statuses against physical inventory for accurate reconciliation.
  • Manage item and SKU setup, coordinating closely with the Marketing and Product Teams for new product launches and discontinuations.
  • Generate and analyze weekly reports, as well as provide ad-hoc reporting when required.


Job Requirements:

  • Minimum of 2 years of experience in an operational role, with a focus on supply chain and logistics.
  • At least 2 years of experience handling and managing an Amazon Seller Central account.
  • Experience with inventory planning and forecasting.
  • Strong planning, prioritization and time-management skills.
  • Proactive approach and dedication to task completion.
  • Strong verbal and written communication skills.
  • Experience in Celigo Integration (NetSuite to Amazon) is an advantage.
  • Experience managing Amazon ad campaigns is a PLUS.
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