Welcome to Pioneer Square Brands, a dynamic and innovative company at the forefront of the consumer goods industry. Committed to delivering high-quality products, we take pride in our dedication to excellence, creativity, and customer satisfaction. With a diverse portfolio featuring renowned brands (Brenthaven, Gumdrop, and VAULT), our mobile technology accessories ensure our customers achieve successful technology deployments. Our team comprises passionate individuals united by a shared vision to shape the future of our industry. If you are seeking a challenging and rewarding position in a fast-paced environment where your ideas are highly valued, join us at Pioneer Square Brands and become an integral part of our exciting journey.
Our Core Purpose: We ensure technology works so that people can focus on what matters
Our Core Values:
- Genuine and Respectful
- Pride in Everything We Do
- Excellence through Innovation
- Obsessed with Customer Success
Pioneer Square Brands has a global footprint with office locations in High Point, North Carolina, and Manila, Philippines.
We are actively looking for highly motivated professionals with a positive attitude who desire to be part of our growing team.
Inside Sales Channel Coordinator
Location: Silver City, Pasig, Metro Manila (Hybrid)
Key Responsibilities
Channel & Partner Support
- Act as the primary inside sales contact for assigned channel partners
- Support partners with pricing requests, product information, order processing, and documentation
- Coordinate onboarding, training logistics, and ongoing partner communications
- Track partner inquiries and ensure timely follow-up and resolution
Sales Coordination & Administration
- Prepare and process quotes, sales orders, contracts, and partner agreements
- Maintain accurate partner and opportunity data in the CRM system
- Coordinate deal registrations, approvals, and discount requests
- Support channel promotions, incentives, and sales campaigns
Reporting & Performance Tracking
- Generate regular reports on channel sales performance, pipeline, and forecasts
- Monitor partner activity and flag risks or opportunities to channel leadership
- Ensure data accuracy for commissions, rebates, and incentive programs
Cross-Functional Collaboration
- Work closely with Channel Sales Managers, Marketing, Finance, and Operations
- Coordinate marketing collateral distribution and campaign execution for partners
- Assist with product launches and sales enablement initiatives
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Qualifications
- 2+ years of experience in inside sales, sales coordination, or channel support
- Experience working with distributors, resellers, or partner sales models
- Proficiency in CRM systems (Salesforce, HubSpot, or similar)
- Strong organizational skills with high attention to detail
- Excellent written and verbal communication skills
- Experience in B2B, technology, SaaS, or hardware sales environments
- Understanding of channel sales structures, deal registration, and incentives
- Strong Excel/Google Sheets and reporting skills
- Ability to manage multiple priorities and deadlines
- Ability and willingness to work on a hybrid night shift work setup in Silver City, Pasig
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Key Competencies
- Partner-focused mindset
- Sales process discipline
- Data accuracy and reporting
- Cross-functional collaboration
- Proactive problem-solving
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Metrics for Success
- CRM accuracy rate
- Partner inquiry response time
- Quote and order processing turnaround within defined SLA
- On-time reporting with zero critical data discrepancies
- Positive feedback from channel partners and internal sales stakeholders
